If you receive an order from Ecoology and you are not satisfied, you have 7 days, after reception, to return your purchase, as long as the garment is in perfect conditions, without wearing and/or damages, and it must be returned with all the labels and in its original package.
We suggest that, before you confirm your order, you check the size guide in order to choose the size that best fits you.
If you decide to return an article, you must fill in the form you will find inside the package and send it together with the item you wish to return.
Once we receive the garment, we will check it accordingly, and send you an e-mail with the confirmation of the devolution. Then we will proceed to return your payment through the same method you purchased the order.
The sending costs for those items you wish to return will have to be previously paid, unless the garment is defective or incorrect. You may send the package by regular certified mail or with delivery notification.
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